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Terms and Conditions

Welcome to Spinsy. These terms and conditions outline the rules and regulations for the use of our gaming platform. By creating an account and using the services available on the Spinsy casino, you signify your acceptance of this binding agreement. It is essential that you read and understand these rules fully before you start playing, as they govern all aspects of your interaction with our platform. These policies are in place to ensure a fair and secure environment for all our Australian players.

1. Acceptance of Terms

By registering for an account with Spinsy, you confirm that you are at least 18 years of age and accept these terms and conditions. You acknowledge that you have read, understood, and agreed to be bound by all policies, including our Privacy Policy. If you do not agree with any part of these terms, you must not use the services. We reserve the right to amend these terms at any time, and it is your responsibility to review them periodically for changes.

2. Your Account

To access our real-money games, you must register a personal account. You are permitted to hold only one account. Players found with multiple accounts may have all accounts suspended and winnings voided.

  • Registration: You must provide accurate information during registration, including a valid email address. Your details must be kept up-to-date.
  • Verification: Before your first withdrawal, you will be required to complete a Know Your Customer (KYC) verification process. This typically involves submitting a copy of a valid photo ID (like a driver’s licence or passport) and proof of address (such as a recent utility bill). Verification is usually completed within 24 hours on business days.
  • Security: You are responsible for maintaining the confidentiality of your login credentials. You should not share your password with anyone.

3. Financial Terms

All financial transactions are processed through secure methods to protect your data. We support a range of payment options, including traditional card payments and modern cryptocurrencies.

Deposits

The minimum deposit for all payment methods is $20. Funds are typically credited to your account instantly. Available methods include Visa, Mastercard, Skrill, Neteller, Bitcoin, Ethereum, and other popular cryptocurrencies. Please note that deposits must be wagered at least three times before a withdrawal can be requested to prevent financial misconduct.

Withdrawals

The minimum withdrawal amount is also $20. Withdrawal requests are processed from Monday to Friday. E-wallet withdrawals are generally processed within one working day after verification is complete, while crypto payouts often take about one hour post-approval. Standard withdrawal limits are set at $3,000 per week and $15,000 per month, though higher limits may be available to VIP players.

4. Bonus Policy

Spinsy offers various bonuses and promotions to enhance your gaming experience. All promotional offers are subject to their own specific terms and these general bonus conditions.

  • Wagering Requirements: Unless stated otherwise, bonus funds and winnings from free spins are subject to a 40x wagering requirement before they can be withdrawn.
  • Maximum Bet: The maximum bet allowed while playing with an active bonus is $5. Exceeding this limit may result in the forfeiture of the bonus and any associated winnings.
  • Game Contributions: Wagering contributions vary by game type. Pokies contribute 100%, while most table games and video poker contribute 5%. Live casino games and jackpot titles do not contribute to wagering requirements.
  • Validity: Bonuses are typically valid for 7 days from the moment they are activated.

5. Prohibited Activities

To maintain the integrity of our platform, certain activities are strictly prohibited. These include, but are not limited to, fraudulent activity, collusion with other players, use of automated software (bots), and exploiting any software bugs or errors. Any player found engaging in such activities will have their account terminated and any balance forfeited.

6. Responsible Gambling

We are committed to promoting responsible gaming. We provide a range of tools to help you manage your play, including options to set deposit limits, loss limits, wager caps, and session timers. Players can also request a cooling-off period or self-exclusion if needed. These tools are available within your account dashboard.

7. Disputes and Enquiries

Our goal is to provide a seamless and enjoyable experience. However, should you have any concerns or disputes regarding your account, gameplay, or transactions, we encourage you to get in touch with our support team. For any unresolved issues or questions about these terms and conditions, please use the form on the Spinsy contact us page for a formal response.